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Here at O2, we have a vision to be the best retail team in the UK and we believe we do retail differently by having a service led culture.  We pride ourselves on making sure we bring the very best people into our business. And because our customers are at the heart of everything we do, nowhere is this more important than in our stores.

Our purpose is driven by a passion for connectivity and making sure that as #TeamO2 we consistenly deliver the most engaging personal experiences for our customers and we do this by living and breathing our values of Brave, Real and Together.  

We’re not just an inclusive employer. We also look for people with a passion for helping others. People who want to learn, who bring life into their store with their charismatic personality, and who are ready to make the most of their skills for building instant rapport with colleagues and customers. 

We win and grow together by having a growth mindset, a right attitude, working with pace and energy and most importantly team play - together as one. 

To find out more about our roles pleae click on the links -   Store Leader, Assistant Store Leader and Retail Store Advisor 

Fantastic training for everyone who joins us

We want everyone who works here to feel fully supported at every stage of their journey with us. So, whether you join us in one of our fancy Flagship stores, in a new and improved store on the high street, or in one of our new Concession Stores within Next, you’ll be able to take advantage of our fantastic LEAP Training (you can watch our intro videos for LEAP on the left-hand side of the page).

#OurPeopleAreTheReason we’ve built a culture in our stores that allows everyone to feel part of a valued community, one that wins and grows together.  

Stores News

  • Female_colleague_chatting_in_head_office.jpg


    I think good working relationships can have a positive effect on your workload. The positives to having good work relationships is you have lots of people to be able to reach out to and bounce ideas off if you are struggling with a piece of work, you also know what there are people there you can rely on if the workload gets too much and they can listen and help you through it. These are the times where a good relationship with your line manager comes in handy, especially if you feel you don’t have enough work, or you have too much work.

    Read More
  • territory_trainers.jpg

    Meet The Learning and Performance Consultants

    As a team of Learning and Performance Consultants, we support the learning and development of our people across the whole store’s estate. Through our L&D Roadmap, we deliver a wide range of development for all roles in stores.

    Read More
  • lucia_asl_o2_in_the_o2.jpg

    O2 offer additional retail opportunities from Inverness to London

    O2 are now offering over 100 retail opportunities across the United Kingdom from Retail Advisor positions up to Store Leader roles.

    Read More

Find out why #OurPeopleAreTheReason for yourself.

Apply Now
Amit, Advisor

My usual day is interacting with customers, which includes anything from helping them with a phone issue to selling them the latest tech product they want.

Amit, Advisor


Search for the roles that suit you and your skills best - and apply now.

Glassdoor Reviews

Read more about our people and their reasons for being part of O2 over at Glassdoor.
Lutz Schüler

Lutz Schüler


Approve of CEO

4.1 Stars

Star Star Star Star Star
Visit Glassdoor
  • Resourcing Business Partner

    Current Employee - Slough

    Star Star Star Star Star

    "Brilliant company to work for!"

  • Assistant Store Leader

    Current Employee - Hull

    Star Star Star Star Star

    "Great place to be"

  • Graduate

    Current Employee - Slough

    Star Star Star Star Star

    "Brilliant Company that promotes flexible working 😊"

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