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Our Blueprint

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We’re big on sustainability, and on doing the right thing for our customers, our people and society. And it’s our Blueprint that keeps us moving in the right direction.

As a responsible organisation, we’re helping to reduce our and our customers’ impact on the environment while increasing the positive social impact we deliver.

Our plan for people and planet

Our Blueprint reflects our long-term commitment to reduce our impact on the environment and deliver a greener network for customers, championing the enabling role of mobile in delivering a more sustainable future. It sets out our responsibility to society by helping people enjoy a safer and more positive role with technology. It also illustrates how we’re committed to running our business responsibly for our customers, people and other key stakeholders, by championing diversity and inclusion, building an ethical culture and maintaining strong community ties.

We support the United Nations’ Sustainable Development Goals, and want to play our part in tackling the global challenges of climate change, injustice and inequality. To discover how Our Blueprint contributes to these Goals, click here.

Building a greener future

At O2, we’re committed to playing our part in tackling climate change, doing what we can to protect the environment and helping others do the same by delivering more sustainable choices. We’re on a journey to become a net zero business to help everyone on O2’s network reduce their impact, building a greener future through mobile and digital connectivity.

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Helping society thrive

For nearly twenty years O2 has proudly contributed to the very fabric of modern British life – connectivity. This has involved helping customers connect to the people and things they love, helping businesses to flourish and making our essential public services available when we need them most. Mobile and smart technology has the potential to power a thriving society that is more sustainable, inclusive and resilient. We take our responsibility seriously – it’s an important mission with exciting possibilities.

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Leading by example

At O2, we believe in creating a fairer future for everyone, and this starts with our people. We are passionate about ensuring that everyone at O2 is supported to grow, develop and progress. We are clear about the critical value a diversity of backgrounds and perspectives brings to our business.

Our Business Principles act as our ethical code of conduct, helping to guide and inform our behaviour and decision-making at all levels of our business. We continue to focus on building an inclusive and ethical culture where our people understand and take responsibility for maintaining the highest standards of professionalism and integrity in their day to day work.

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Find out why #OurPeopleAreTheReason for yourself.

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Glassdoor Reviews

Read more about our people and their reasons for being part of O2 over at Glassdoor.
Lutz Schüler

Lutz Schüler


Approve of CEO

4 Stars

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  • Assistant Store Leader

    Current Employee - Hull

    Star Star Star Star Star

    "Great place to be"

  • Graduate

    Current Employee - Slough

    Star Star Star Star Star

    "Brilliant Company that promotes flexible working 😊"

  • Resourcing Business Partner

    Current Employee - Slough

    Star Star Star Star Star

    "Brilliant company to work for!"