Life at O2 puts you in touch with all sorts of new things. One way we recognise each others hard work is through Fanclub. A place online, a bit like Facebook. Where people can tell their colleagues what a good job they’re doing. If you or your team is nominated, we’ll make a big song and dance about it at our annual Superfans event. A big, glittering awards party with celebrity presenters and lots of nice surprises.
Of course, there are lots of ways we can say thank you. So it’s not just about money and rewards. It’s about really listening to people. For example, our Shadow Board is made up of customer facing people. They meet the O2 board. And discuss the issues that affect us all. Then there’s our Bright Sparks team. They’re here to listen to your ideas. And make sure the best ones see the light of day.
And we often run competitions and give away VIP tickets, to places like the O2 Arena, O2 Academies, Twickenham, MEN Arena and O2 Wireless Festivals.