There's a lot you can do at O2
We’ve got loads of different customer service roles within our Contact Centres. Find out more about them here.
Customer Service Advisor
It’s simple: you provide an outstanding experience for every customer. And we’ll make all your hard work count. Not just in terms of bonuses and benefits – but also in terms of a terrific working environment.
Senior Customer Service Advisor
You’re great on the phones. You know your stuff. And you relish having the independence to do things your way. Welcome to our Select team.
Team Manager
You’ve got to encourage staff to solve queries first time. To meet targets. And to keep standards sky high. In short, performance is key. And that will be down to you.
Retention Sales Advisor
With experience gained in either a sales or target-driven customer service environment, you will be excited about finding solutions, handling objections and keeping customers here at O2.
Customer Service Apprenticeship
Looking to swap your college or uni books for the working world? Talking to customers is one of the things you'll do best. You'll listen to what they want and make their time with O2 all the more special, offering simple, honest advice, about our products and services.
© Telefónica Europe plc, a wholly-owned subsidiary of Telefónica S.A., 2010, Wellington Street,
Slough, Berkshire SL1 1YP. Registered in England and Wales: 5310128. VAT number: GB 778 6037 85.
Diversity | Advice for recruitment agencies | Terms & Conditions / Privacy Policy