Preston Brook
The place
We appreciate that our people are at their best when they are relaxed, happy and feeling valued. That's why we pride ourselves on creating an environment where everyone has a strong sense of belonging, with managers that are supportive and accessible and training that gives you the confidence to provide customers with a really memorable O2 experience. We must be doing something right: Preston Brook has been named North West Contact Centre of the Year.
The people
Our Customer Service and Retention Sales teams offer several types of opportunities. In each case, we're not just looking for individuals who can do the job; we're also looking for people with the personality to contribute to a warm, friendly environment. People who can create customer loyalty, make every customer feel really special and feel passionately about the quality of customer care they provide.
Why it's great
We like to think that it's the atmosphere here that sets Preston Brook apart. There is a real sense of community that you don't always find in contact centres: we work in close-knit teams and support each other. There are breakout areas with internet access, pool tables and games consoles, where you can relax and chat during breaks. There is a staff shop and subsidised restaurant, prayer room and an O2 store on-site too. If that's not enough, there's also free parking or a free shuttle bus from Warrington and Runcorn!
Plan your route to work
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Preston Brook Quick Guide
Opening times:
Monday – Friday, 8am until 8pm
Saturday, 8am until 6pm
Sunday, 9am until 6pm
Key shifts:
Full time: 37.5 hrs
Part time (eves and weekends): Minimum 20 hrs
Opportunities:
Customer Service Advisors
Retention Sales Advisors
Travel information:
Free on-site car parking, free shuttle bus to and from Runcorn Old Town and Warrington town centre between 7.15am and 8.15pm.
Public transport information:
GMPTE.com
Halton Transport
Warrington Borough Transport
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