Careers

 

 

Share this page

Home // Customer Service // About the roles // Customer Service Advisor

Customer Service Advisor

Up to £14,570 starting salary, with six-monthly reviews (rising to £17,080)

 

What does good customer service really mean? Well, we believe, it’s about listening to what your customers have to say. Making them feel that they’re talking to another human being, not a robot. Helping them sort out whatever it is that made them pick up the phone, and pointing them in the right direction for other products and services that make it easier to stay in touch.

In a fast-paced, target-driven environment, building relationships with our customers – and being able to deal with anything they throw at you in a warm, engaging and helpful way – isn’t always easy. But, it’s certainly always varied, always stimulating, and often, a lot of fun.

Show us your passion, patience and potential, and you can be sure we’ll do everything to help you be the best that you can be. That means in-depth training to help you meet your performance targets; managers who’ll listen to you; and a unique environment that offers, among other things, chill-out areas, a subsidised restaurant and a coffee bar.