Careers

Service Operations

This team looks after all our customers, along with the services they use.

Whenever we introduce new features to our systems, they’re the people we turn to. They manage the technology underpinning our services. And respond to any issues that come up. Service Operations also handle our recovery plans, should anything go wrong. Within the department, there are people working with our partners to make sure they support our services, plus strategic thinkers, looking for improvements and the best way to develop. In short, it’s an area that offers many different challenges for customer-focused technicians.

Skills for the future

As part of Service Operations, you could work in lots of different roles. Technical expertise is a given. But there’s also room for strategic thinkers. Innovators. Planners. Project managers. Leaders. And negotiators. Take a look at our latest jobs and see if there’s a role for you.