"The thing I like about my job is that no two days are the same. And there’s always something different happening or a new product coming out. ”
I joined O2 after being away in the States. O2 has always had a good reputation and I’d been an O2 customer myself. One of my friends had worked for O2 and he always had good things to say.
There was quite a lot of training when I started. I spent two days learning about the company. All the managers were there and I got to meet them all. You feel like you’ve come to a really big company, but you’re also made to feel really welcome too. Everyone comes up and says hello.
When I first started, I didn’t know much about the technical side of things. But it’s a customer service job. It doesn’t matter how tech-minded you are. If you’re good at talking to people and listening to them, you can learn the techie stuff as you go along.
I think the best day here was when the store had a refurb. There was a real buzz about the place on the opening day. We had a lot of fun. But then, everyone here gets on really, really well. It’s my birthday soon, and we’re all going out.
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