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Home // Retail // About the roles

Divisonal Leader

When they're not making the big decisions, they're on the shop floor, finding out what the customers think.

Area Leader

Leading a team of Store Leaders, they often pop in. See how everyone's doing. And keep our stores up to speed.

Store Leader

Natural morale boosters, our Store Leaders make sure every customer enjoys a great experience.

Assistant Store Leader

Keeping everything ticking over, they support the Store Leader and get the most out of their team.

O2 Guru

O2 Gurus help customers get to grips with new tech. In some stores, they even have their own Guru Bar.

Sales Advisor

Always on hand, they offer sparkling customer service. And make every customer feel right at home.

Telefónica Europe plc

© Telefónica Europe plc, a wholly-owned subsidiary of Telefónica S.A., 2011, 260 Bath Road,
Slough, Berkshire SL1 4DX. Registered in England and Wales: 5310128. VAT number: GB 778 6037 85.
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