Without IT, O2 wouldn’t be where it is today. So this team has a very important role - creating a world-class IT organisation. Our IT experts design and build the system capabilities we need to become the most admired service brand. That means focusing on architecture, driving IT development, and using the size and strength of our parent company, Telefonica, to get the best deals and support. The team takes account of costs and commercial demands, but also the importance of a strategic approach to service, suppliers and development.