Careers

Consumer & Marketing

The Consumer & Marketing team look after a whole raft of things here at O2. Customer insight is just one of the important things we focus on. After all, it’s knowing our customers inside out that helps us achieve our goals. We look after market research, devices, develop new and exciting propositions, manage a massive current portfolio of products, as well as take care of customer relationships and our brand. Quite differently for a Marketing team, we also have overall Profit and Loss responsibility for our Pay & Go, Pay Monthly, broadband business and SME markets.

We’re always incredibly busy and there’s never a dull moment! We’re a diverse team (mainly based in Slough) and many of us are graduates of O2’s Marketing Academy; set up to give our people skills and development opportunities. We know that a CV only tells part of the story, which is why the ability to challenge an everyday norm or propose a brand new idea for example, really matters to us. We all play a vital role in contributing towards O2’s success and being as individual as the next person is ultimately key.

In Marketing, we want to fully understand our customers, so we can launch the products and services they want and need, turning them into fans of O2. We pride ourselves on being bold, thinking differently and innovating on behalf of our customers. One thing’s for sure, it’s never boring.