Everyone needs advice they can rely on. And O2 relies on the guidance of the finance teams. People value our advice right across the business, from Sales and Marketing to Customer Services, or in the Network and IT teams. But analysing information and recommending the best options for O2 is just the start. We work closely with our business partners. And use our broad industry knowledge to help O2 with every big decision. In turn, we maximise the value we create as a business. And, as you may have guessed, if we’re not happy with the accuracy of our numbers or the integrity of our finance systems, it doesn’t get past us.
What’s more, we also have critical operational teams - revenue assurance, credit and collections, billing and payments. All focused on delivering a great customer experience. Roles vary from our analysts, who make sure our bills are accurate and complete. To our accounting clerks, who make sure our payments are processed efficiently. While our collectors, unsurprisingly, make sure payments are collected. Then there’s our strategists, who look at how the financial operations will look in the future. And all of our operational teams are continually focused on improving our systems and processes.
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