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Good things happen when you work at O2

We promise that if you work hard, we'll work harder: to support you, to develop you, to reward you. We work harder to celebrate success, so you see it in your pay packet, your prospects or in prizes for performance. We work harder to make sure people enjoy it here, from pool tables and PlayStations in break out areas to Club O2, our social network.

And we work harder to say thanks for a job well done more often, in more different ways, so you know for sure that your contribution makes a difference.

Click on the question to reveal the answer. If you have any questions that aren't covered below, don't hesitate to get in touch, we're looking forward to hearing from you.

O2 makes you feel like anything is possible

• What are the shift patterns like? Will I have to work Saturdays and Sundays or is there flexibility?
  

  We have a variety of shift patterns to suit most working patterns; however like all good service providers it's important that we're available when our customers need us. That means a lot of our shifts include a combination of evenings or weekends.

• Will the shuttle bus pick me up from outside my house?
  

  Unfortunately, no. If there is a shuttle bus in your area, it usually runs from a central point such as a train station or city centre.

• I don’t know much about mobile phones. Don’t you have to be quite technically – minded to work at O2?
  

  You will need to learn about our products and services, without a doubt. After all, that's what our customers are calling to ask you about. However, you'll get a fantastic induction programme and lots of ongoing advice and support. And you won't deal with live calls until you are absolutely confident, ready and able.

• Will I get a discount on broadband services?
  

  All employees (even those who don’t work within Broadband) can get a package which includes £5 per month unlimited Broadband (provided you have a BT line and live in an eligible area).