Glasgow
The place
An environment that’s grown up really fast and quickly established our reputation for providing world-class customer service, the success of Glasgow Skypark is partly down to our fantastic O2 training - but mainly it’s down to the enthusiasm and talents of the people who work here.
The people
Because we are such a big contact centre we recruit for lots of different types of people. We deal with all sorts of queries from O2 customers and we have teams that focus on particular products or services. The training here is fantastic so there are lots of opportunities to develop your skills and fulfil your potential.
For some of the roles, especially in our Broadband teams, you need experience and specific skills. However, we also have lots of opportunities for people who simply have good communication skills and lots of personality. Of course, with so many different roles, once you start learning there are lots of opportunities to move up too.
Why it's great
Being a big contact centre doesn't mean we overlook the little things. Everyone has their own desk with a PC and a phone. We've got a coffee shop, an internet cafe with xbox pods, break out areas, pool tables, table football and a fully subsidised restaurant. We've also got fantastic training suites and a study area so you can develop professionally.
More than anything else, we think Skypark is special because we have a good time. There are always social events happening and, because this is O2, lots of competitions to win tickets to concerts. It all helps to keep life interesting!
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Glasgow Quick Guide
Opening times:
Monday – Friday, 8am until 9pm
Saturday – Sunday, 8am until 8pm
Key shifts:
Various shifts available:
Full time – 37.5hrs
Part time – (eves and weekends) Minimum 16hrs
Opportunities:
Customer Service Advisors
Technical Customer Service Advisors
Telesales Advisors
Travel information:
Free shuttle bus – pick up at Buchanan Street bus station, Queen Street station and Central Station between 7.20am and 9.30pm
Trains and buses within five minutes walking distance
© Telefónica Europe plc, a wholly-owned subsidiary of Telefónica S.A., 2011, 260 Bath Road,
Slough, Berkshire SL1 4DX. Registered in England and Wales: 5310128. VAT number: GB 778 6037 85.
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