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You may have noticed we are currently recruiting for O2 Gurus again in our stores.It’s a great role, one which allows you time to keep up to date and play with new technology. Even better – you get the chance to then show it to customers and teach your team mates all about it.

We are asked a lot about the interview process and what people need to know; so I thought it may be useful to let you know what happens.

When you apply for the role make sure you click on the Guru advert in our retail homepage. We have a really useful portal there which takes you into the World of O2 Guru. There are a few scenarios there to make sure that the role is right for you.

Following this you then fill out your application online and attach your CV. The next stage is a telephone interview and a technical test which only takes 30 minutes. The test is only 8 questions long and is based on the sort of things that our Gurus come up against every day. The telephone interview is designed to find out a little more about you and how you like to work.

 If you are successful then you will be invited to meet our managers bringing along a presentation on something technical that inspires you. You get a full brief beforehand though. This runs into an interview – again only about an hour.

Top tips

• Make sure you attach your CV with your application.
• Choose a quiet place for your telephone interview and test. You don’t want any distractions.
• Bring along a presentation on something that interests you – it will be much more comfortable talking about something that you are passionate about.
• Most people are nervous during interviews, just be yourself – we want to meet the real you, that’s why you’ve been invited along

Good Luck

Tom

I’ve been at O2 for 5 months now, starting my training in September. After a string of part-time University call centre jobs I knew what to expect when I arrived for my interview.There were some similarities -my nervousness, their questions on experience and expectations - but aside from that applying at O2 was a completely different.

 The interview gave you more opportunity to ask questions about the business and covered your likes, strengths and interests and I left feeling excited and enthusiastic about the possibility of working for O2. 

The best part of working here so far has definitely been the team I work with. I was lucky to go onto the floor with my training group, meaning that for the first few shaky calls we had the support of people we knew and trusted. We’ve grown to be really close and it’s nice that do we get the opportunity in team meeting to spend more time socialising.

 Having a team that gets on so well makes coming into work that much more enjoyable and means we always have someone to ask for support.  While I haven’t been in my role for very long I’ve already had more opportunity to get involved in projects and take on other responsibilities than I’ve had in previous any role. I like that O2 offers the chance to gain more skills in my current role but also that we’re really encouraged to get involved in the Big Project. It helps out in the local community where I live and the variety of things you have the chance take part in is why I enjoy coming into work. 

Thanks

Katy

I love every minute of working for o2. I have been here 4 years and made myself an excellent career. I started as a 12 hour sales advisor and am now a Branch Manager!The people, tools and support are there from sales to customer service and there is always something new and exciting just around the corner.

I Have a great team of 7 behind me in St Helens were we learn and support each other daily and also have great fun dressing up with incentives from Halloween to Red nose day J

I am proud to be a part of one of the biggest brands in the UK and also its the best company I have ever worked for. Don’t take my word for it, come and see for yourself! MartinBranch Manager