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One of the great experiences and skills I have achieved from working at O2 was when I trained to be a face to face interviewer. Once trained I was then allowed to conduct face to face interviews at the selection events across Leeds and Bury sites on a regular basis.I gained so much more confidence with the skills that I have gained and this helped me to  give feedback to candidates which in turn helps them progress with their career; this gives me  great satisfaction both on a professional and personal level.

Increasing my skills has led me to progress them further by progressing and been trained on performance based interviews. In my personal opinion I believe these interviews to be much better as this allows you to gather so much more evidence to help make a decision as examples have to be a specific example rather than hypothetical answer, helping to gain a better employee for O2 to help turn our customers into Fans.

Doing face to face interviews at selection events is really interesting as no one interview is the same and you meet so many different people. One of the most satisfying things is when you see a candidate that you passed and they see you around the building and they say thanks and tell you how much they are enjoying the new role. The rapport you build gives me a great sense of achievement and makes my job feel very worthwhile and I would not change that for the world.

Jo

I have just had a great day in Portsmouth with some of our Sales Advisors who have been identified by their Area Managers as up and coming talent. We had 9 Sales Advisors who want to become Assistant Branch Managers. We want to prepare them so they understand the interview process, we gave them Hints and Tips for interview days  and how to write C.V’S  It was a interactive day with a lot of 1 on 1 coaching and a chance to sit in a mock interview.  It was a fun session and the feedback from the day was great. In O2 we are committed to coach and develop our people to achieve their goals.Looking forward to the next one!

Julie

 I was recently given the challenge of creating an online tool for career development, not an easy task but one that I was really keen to take on.  O2 is a great place to work and I wanted to create a platform where we could really shout about the opportunities available.I decided on the name ‘Stepping Stones’ as the purpose of the site is to give people access to a variety of development tools that will help them progress.  Development does not always mean moving up to the next level, but can also include growing and advancing skills in the role you are in. 

The site has been designed to provide all the help and support needed to make time at work as interesting and varied as possible.  Having listened to feedback it soon became clear how keen people were to gain exposure to other areas of our business and broaden their skills.

The site will give everyone access to the development opportunities available and offer help and advice on career development. There are also tips on how to prepare for interviews and guidance on building a perfect CV, something that not everyone finds easy.

It’s early days and the site is still very new, but so far it’s proving to be a great success!

 Pip