Archive for the ‘Glasgow’ Category

Friends in O2?

Tuesday, June 14th, 2011

Do you have any friends that work for O2? Did you know if you they are an O2 employee then your friend could earn between £500 and £2500 (subject to tax and NI) and you get a job as well- It’s our internal referral scheme called It Pays to Have Friends.

We understand that no one knows our business better than our employees and what it takes to work here. That’s why we ask them to recommend people they know are talented to join us in all sorts of roles.

In return, if the friend is successful, has been with us for 3 months and if all the terms and conditions have been met, they will receive a bonus payment. There is no limit on how many people they can refer! But they have to be a permanent employee referring someone into a permanent UK based role.

The bonus payments are between £500 and £2500, so if you are looking for a job make sure you ask your friend what jobs are available in O2.

Debbie

Comic Relief

Tuesday, March 29th, 2011

When we received the email asking for volunteers to support Comic Relief we jumped at the chance, support was needed in our Bury and Glasgow contact centres so as a team we decided that we would support both sites, myself and Suzanne in Bury and Louisa and Lyndsey in Glasgow. As the day grew nearer we started to received countdown emails which told us what would be going on in each site and the different systems we would be using – as the night grew closer it was getting quite exciting.When we first arrived we were excited about taking calls and helping such a fantastic cause but also a bit nervous, once we got sat at our stations and met the people around us we realised that everyone felt the same. The contact centres were both brightly decorated, Bury with red balloons and Red Nose day banners and Glasgow in the theme of a carnival, people in both sites were dressed up, from a ring master with his fake moustache to Austin Powers with false teeth and Platform leopard print shoes – it was great fun!There were also lots of people supporting us too, making sure that we had drinks, also bringing us slices of pizza – we were really well looked after!As the calls started to come through you could see how affected everyone was by Comic Relief and what they were watching on TV, people were so generous giving whatever they could afford from a few pounds to thousands. Whilst we were working some of the highest donations were £1100 in Glasgow and £2000 in Bury. Suzanne also took a call from a young boy who just wanted to tell everyone on TV they were going a great job – how sweet! The more calls we took the less nervous we became.

Although we knew we were there to do a job and a very important job too, O2 made sure we had fun, there were raffles with some great prizes to be won, Magicians performing tricks and making balloon hats but I think one thing that we will all take away with us is the sense of pride that everyone chipped in to help such a good cause.

Debbie

Thinking of becoming a O2 Guru?

Friday, March 25th, 2011

You may have noticed we are currently recruiting for O2 Gurus again in our stores.It’s a great role, one which allows you time to keep up to date and play with new technology. Even better – you get the chance to then show it to customers and teach your team mates all about it.

We are asked a lot about the interview process and what people need to know; so I thought it may be useful to let you know what happens.

When you apply for the role make sure you click on the Guru advert in our retail homepage. We have a really useful portal there which takes you into the World of O2 Guru. There are a few scenarios there to make sure that the role is right for you.

Following this you then fill out your application online and attach your CV. The next stage is a telephone interview and a technical test which only takes 30 minutes. The test is only 8 questions long and is based on the sort of things that our Gurus come up against every day. The telephone interview is designed to find out a little more about you and how you like to work.

 If you are successful then you will be invited to meet our managers bringing along a presentation on something technical that inspires you. You get a full brief beforehand though. This runs into an interview – again only about an hour.

Top tips

  • Make sure you attach your CV with your application.
  • Choose a quiet place for your telephone interview and test. You don’t want any distractions.
  • Bring along a presentation on something that interests you – it will be much more comfortable talking about something that you are passionate about.
  • Most people are nervous during interviews, just be yourself – we want to meet the real you, that’s why you’ve been invited along

Good Luck

Tom