Archive for the ‘Broadband’ Category

Resourcing Team Community Day Tuesday 19th April 2011

Monday, May 16th, 2011

The O2 Resourcing team wanted to do a team building exercise that also involved giving something back to the community.
The project we did was “Friends of Middleton Park” through Green Space. Middleton Park in Leeds is not as well known as places like Roundhay Park and Temple Newsam, but it does have some beautiful woodland area which is one of the oldest forests in Yorkshire.
Green space environmental group is currently trying to get companies and local people involved in working on the area to encourage more visitors to the 630 acre park.
On the day the team were very enthusiastic and tackled some really big jobs in the park, one of which was scrapping paint from a large metal car park barrier, cleaning it and then giving the barrier a fresh coat of paint. The rangers were really impressed as not only did the barrier get completed but the gate and gate posts were also finished by 3.30pm.
In addition the Park has a Crown Green Bowling area which they hope to use for the National Championship competition next year. Some of the guys tackled the digging to create new areas for flower beds to be placed and also removed weeds from around the edge of the Bowling Green to tidy this area up. The team made a fantastic contribution to this area and all in all we saved the 3 Rangers based at the Park 30 days of full hard labour.
The team pulled together and made a massive contribution and supported each other throughout the day, which was fantastic as we all are not based at one site so it’s very rare we all get together in one place. This gave people in all areas time to work with people in the team who they don’t generally work with, which increases team productivity.
A good day was had by all and lots of good feedback has been received about how proud they all were of what one team can achieve together in such a short space of time.

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Thinking of becoming a O2 Guru?

Friday, March 25th, 2011

You may have noticed we are currently recruiting for O2 Gurus again in our stores.It’s a great role, one which allows you time to keep up to date and play with new technology. Even better – you get the chance to then show it to customers and teach your team mates all about it.

We are asked a lot about the interview process and what people need to know; so I thought it may be useful to let you know what happens.

When you apply for the role make sure you click on the Guru advert in our retail homepage. We have a really useful portal there which takes you into the World of O2 Guru. There are a few scenarios there to make sure that the role is right for you.

Following this you then fill out your application online and attach your CV. The next stage is a telephone interview and a technical test which only takes 30 minutes. The test is only 8 questions long and is based on the sort of things that our Gurus come up against every day. The telephone interview is designed to find out a little more about you and how you like to work.

 If you are successful then you will be invited to meet our managers bringing along a presentation on something technical that inspires you. You get a full brief beforehand though. This runs into an interview – again only about an hour.

Top tips

  • Make sure you attach your CV with your application.
  • Choose a quiet place for your telephone interview and test. You don’t want any distractions.
  • Bring along a presentation on something that interests you – it will be much more comfortable talking about something that you are passionate about.
  • Most people are nervous during interviews, just be yourself – we want to meet the real you, that’s why you’ve been invited along

Good Luck

Tom

New at O2

Friday, February 25th, 2011

I’ve been at O2 for 5 months now, starting my training in September. After a string of part-time University call centre jobs I knew what to expect when I arrived for my interview.There were some similarities -my nervousness, their questions on experience and expectations - but aside from that applying at O2 was a completely different.

 The interview gave you more opportunity to ask questions about the business and covered your likes, strengths and interests and I left feeling excited and enthusiastic about the possibility of working for O2. 

The best part of working here so far has definitely been the team I work with. I was lucky to go onto the floor with my training group, meaning that for the first few shaky calls we had the support of people we knew and trusted. We’ve grown to be really close and it’s nice that do we get the opportunity in team meeting to spend more time socialising.

 Having a team that gets on so well makes coming into work that much more enjoyable and means we always have someone to ask for support.  While I haven’t been in my role for very long I’ve already had more opportunity to get involved in projects and take on other responsibilities than I’ve had in previous any role. I like that O2 offers the chance to gain more skills in my current role but also that we’re really encouraged to get involved in the Big Project. It helps out in the local community where I live and the variety of things you have the chance take part in is why I enjoy coming into work. 

Thanks

Katy