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O2 Money was launched in summer of 2009, since then they have launched the O2 Money card attracting over 800,000 customers. But this is all changing…

People expect to use their smartphones for more, with increasing numbers using them to access retailer websites and compare prices. To keep up with this growing demand, O2 is looking to bring you a mobile wallet - taking everything you carry around in your wallet and putting it on your mobile. This will cover everything from online shopping, sending money to a friend, topping up your mobile, loyalty offers and much, much more. Making shopping easier, quicker and more hassle free.

To get ready for the launch, we have been busy expanding and developing the O2 Money team with expertise from the Financial Services industry; bringing in a new marketing team, a variety of product managers, business planners and sales people over the last nine months. We’ve extensively grown our Commercial and Business Support teams too, creating an upbeat culture and environment which is driven by knowing what the end goal is and how we can achieve it. The O2 Money team is still small, retaining the flexibility and impetus that you would not necessarily find within a corporate of Telefónica’s size.

Here is what two recent starters have had to say about their time at O2 Money:

David – “I’ve been at O2 for 5.5 years, and I can honestly say that I’m having the most fun here that I’ve ever had! Not something you might naturally associate with financial services, but the opportunity that O2 has before it is equally exciting and compelling.

There is a very positive feeling to working in O2 Money. There are some sizeable hurdles to overcome but the mood is upbeat. The management style is relaxed yet focused – O2 Money is everything that High Street banking isn’t!”

Nathan – “For me, it’s all about the opportunity to work on a cutting edge product within Mobile Payments. O2 Money really is becoming a pioneer in this space – not just for mobile network operators, but for everyone else that is trying to take part. It’s easy to see how much the company supports this new endeavour by the quality of the team that has been brought together”

Find out more about O2 Money including our current vacancies

Do you have any friends that work for O2? Did you know if you they are an O2 employee then your friend could earn between £500 and £2500 (subject to tax and NI) and you get a job as well- It’s our internal referral scheme called It Pays to Have Friends.

We understand that no one knows our business better than our employees and what it takes to work here. That’s why we ask them to recommend people they know are talented to join us in all sorts of roles.

In return, if the friend is successful, has been with us for 3 months and if all the terms and conditions have been met, they will receive a bonus payment. There is no limit on how many people they can refer! But they have to be a permanent employee referring someone into a permanent UK based role.

The bonus payments are between £500 and £2500, so if you are looking for a job make sure you ask your friend what jobs are available in O2.

Debbie

Being one of the 1880 winners is fantastic. It awards people across the business for outstanding service for O2 showing that we go the extra mile for our customers and turn them into fans.I won the award for helping a visually impaired customer who wanted to return his handset as it didn’t suite his needs. The customer was housebound and unable to return his phone by the usual means. I helped him by speaking to a courier and arranging for the handsets to be collected and returned to the correct department. I gave the customer a call after this was done to make sure he is happy with the service and if I could help him with anything else. He expressed that he would love to get a new handset but fears by doing this it would cause problems. He requires touch&talk software due to his disability which is not usually a feature on the majority of handsets. I went through all the options with him and after choosing a handset for him I then got the software he needed added to the handset. The Customer received the handset but struggled to get to grips with the menus and features of his new device. I then went to his house, showed him how to use the phone along with great tips. I also explained to him that I noticed he was paying for numbers which would be free by taking out or O2 home phone. He switched his home phone account to O2 and can now call numbers regularly free of charge.
After this I was nominated for the 1880 award by my line manager. A week later I was chosen as an 1880 winner. I got a cake and £1880 of holiday vouchers! I was also recognised across the business and received congratulations across the business from people I have never met before who just wanted to say well done. Even Ronan left me a message “Gareth showed great dedication and real understanding of his customer’s needs here.  By sticking with the situation and rising to every challenge along the way, Gareth helped this customer to achieve something which many of us take for granted – a phone that simply works for him. Brilliant work, thank you.” What more can you ask for!
So what am I doing with the vouchers I hear you ask? Well my girlfriend and I are going to go to Las Vegas! I can’t wait.
Vegas Baby!

Gareth