My Journey
I originally joined Cellnet in 1996 as a customer services advisor, back in the day when car phones as large as your passenger seat were all the rage! I moved into training on a secondment basis and loved every minute of it! For me, there’s nothing better than the emotional reward of watching people progress and I’ve remained in Training/ Learning and Development ever since. I moved onto pastures new, working first for another mobile phone company, an insurance company and in the motor industry which included an exciting move to London. 12 years later, I came full circle, living back in the area and working for O2 again as L&D Operations Manager, looking after the L&D Delivery team in Leeds. I am now the Operations Development Manager for Business Customer Services. My team and I are responsible for the development and engagement for 300 staff. It’s a big challenge, but every day is different and that’s why we enjoy it.
Amy