My Journey…
Monday, December 8th, 2008I’d like to share with you a bit about my journey through O2 so far, and how, as an employer, the opportunities and support available have been invaluable!
I joined O2 in 1998 (we were actually BT Mobile in those days) as a Customer Service Advisor in Business. In 2000 I successfully applied for a new role as a Corporate Customer Service Advocate, and become the point of contact for some of our largest corporate customers. After working in this role for 4 years I was requested to assist with a new project, together with a senior manager, which involved creating an electronic database for the corporate customers’ profiles in order to move away from the paper-based information. Working on this project for a number of months enabled me to build a strong working relationship with the senior manager which resulted in me becoming her administrative assistant. 1 year into this role in 2006 I applied for the post of Leadership Development Assistant within Learning & Development - this provided great opportunities for me and I was heavily involved with the Trainee Manager Programme, which, in turn, provided me with recruitment experience.
In October 2008 I was successful in obtaining the seconded position of Recruitment Advisor for Preston Brook and Bury.
Progression through each of my roles, over the 10 year period, has allowed me the appropriate development opportunities to comfortably achieve all set goals/targets.
Management support, online courses and workshops are all available to help you when and where required. As mentioned at the beginning, these have been invaluable and have all contributed to journey within O2 so far!
- Kathy