Mutual Attraction
For those of us who work for O2, we believe we’re working for a great company and a great brand. Any great brand relies on great people to deliver an exceptional level of customer service. That’s why you’ll hear us talk about turning customers into fans. Turning customers into fans is not just about having the best products and deals. It’s also about how our people deliver that service to our customers.
It’s also why we invest alot of time developing selection methods that will enable us to spot the people who are right for us and right for our customers.
If you want to join our Advisor teams in Customer Service or Retail, you’ll find we’re just as interested in your personality and what makes you tick as we are in what previous experience you have. We’re not here to catch you out but we do need to find out whether you share our passion for delivering truly memorable customer experiences.
So, if you get through to interview, be yourself and don’t be surprised if we ask you questions around how you like to work, what motivates you and what does good customer service mean to you. We’ll ask for lots of examples and they don’t all have to be work related. Experiences from other parts of your life are just as valid. And don’t forget to ask us lots of questions too - we want O2 to be right for you too!
Fiona